Frequently Asked Questions
Below you will find some useful information to our most frequently asked questions. If you still have others, please get in touch with us via firstname.lastname@example.org or our "contact us" form.
how long WILL MY ITEMS TAKE TO SHIP?
We aim to ship your products within 2-3 business days if they are in stock. Delivery times can then vary depending on Australia Post delivery times.
WHERE DO I FIND MY TRACKING NUMBER?
Once your order is completed and paid for it will then get processed for shipping. Once your oder is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to track your package.
CAN I RETURN MY PRODUCT?
Yes. We offer 14 day returns and exchanges from receipt of products.
Please visit the Shipping & Returns section on our website for further information on how to request a return.
CAN I BUY YOUR PRODUCTS IN A STORE?
Currently our products are only available via our website but we are building our stockists network and welcome wholesale retail enquiries. Once a stockist is signed up, we will update details on our website.